Explore the Courier Dispatcher position at Dubai Joba Courier Dispatcher Role, focused on coordinating parcel deliveries, resolving issues, and enhancing customer satisfaction.

Be part of our team in Dubai, UAE, as a Courier Dispatcher, managing and coordinating timely and precise parcel deliveries. We’re seeking an experienced individual adept at managing couriers, ensuring on-time deliveries, and resolving customer-related issues effectively.

Responsibilities:
Efficient Coordination:

Coordinate pick-ups and deliveries promptly and efficiently.
Monitor and direct exchanges between multiple couriers and customers.
Issue Resolution:

Facilitate problem resolution between drivers and customers.
Maintain a high level of customer satisfaction through excellent service.
Documentation and Invoicing:

Prepare and dispatch accurate invoices promptly.
Maintain documentation and records of deliveries.
Performance Monitoring:

Track, monitor, and record courier activities for efficiency assessment.
Process Enhancement:

Assist in developing plans to improve efficiency and customer satisfaction.
Requirements:
Education: High school diploma or equivalent.
Experience: Minimum of 2 years in courier/dispatch roles.
Skills: Proficiency in Microsoft Office Suite, organizational and multitasking abilities, problem-solving skills, excellent customer service, clean driving record, and a valid driver’s license.
Enhance Parcel Deliveries with Your Expertise!
If you possess experience in courier management, problem-solving skills, and a commitment to customer satisfaction, join us as a Courier Dispatcher at IIQAFGROUP. Submit your application today to contribute to our efficient and customer-centric courier operations!